F.A.Q.
Is it scary?
Not really scary but rather atmospheric. So expect some light and sound effects but no one will try to bite and/or eat you..till the end :)
Can I park my car nearby?
Yes, if you go by car, you may park it directly in front of the door, or in the street nearby. The parking meter is located at the corner of the building. Official cost of one hour parking is €1.40.
After 19:00 or on Sunday it is free.
Can I cancel my reservation?
You may cancel the game witouth any fees before 48 hours before the game scheduled. Cancellation made between 24 and 48 hours costs 50% of the game price. If cancelled within 24 hours, cancellation fee is 100%. If you cannot attend the game, please inform us as soon as possible.
Do I need to have any special knowledge?
No. The game is based on the general-level knowledge of people living in the 21st century.
Is the game language-dependent?
No. Althought there are some signs with simple labels in Dutch or English and you are not required to read big texts in any language to win.
Are children allowed to play?
Children above 12 are OK to play with their parents. If you come alone, we expect you to be 16+..
How can I pay?
You can pay with PIN, Mastercard, Visa, Maestro, V-Pay cards or in cash on-site. Or by bank transfer in advance.
Can I take my phone with me?
Yes, you can.
May I take pictures?
Yes, you can but we kindly ask you not to share answers to the tasks to prevent spoiling and giving your friends smaller chance to have a pleasant game later.
Can the team be bigger than 8 people?
No. In this case we advise you to divide into two (or more) teams and play one after another so that you may compare your time score and get the winner between your teams. A group that already played can now watch the game on the monitor and hear what's going on inside. People see how their friends are doing and compare their game with personal experience and performance.
Can we play longer than one hour?
Generally, no. Although you may either book two adjacent slots in advance, or buy the second one during the game if it is still available at that moment.
What if we are late?
If you are late, you simply have less time for the game because the next group should start on time..
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